- PRODUCTS
- Security Platform
- BioStar X | On-Prem Security
- BioStar Air | Cloud Security
- BioStar 2
- Access Control
- Access Control Unit
- Biometric Readers
- RFID ReadersNEW
- Mobile Credential
- Peripherals
- Wireless Door Locks
- SOLUTIONS
- SUPPORT
- ABOUT
- device_hubHUB
The only access control solution that natively connects the world’s most advanced biometric readers to the cloud.
Cloud Biometrics.
Done right.
Get cloud-native biometric access built into the platform, not bolted on afterward. Fast, secure, and powered by one identity that works seamlessly across all locations.
Hybrid edge.
Real-world ready.
Choose the deployment that fits your site. Go live in minutes with our simple one- cable installation, or retrofit your old two-door controllers with a drop-in upgrade to BioStar Air.
Flexible control.
Protected Data.
Manage everything yourself with BioStar Air’s powerful yet simple tools on your phone or browser, or let the experts handle everything. Either way, you control your data.
Elastic scalability.
Global consistency.
Scale across sites without while keeping users, credentials, policies, and configurations aligned. BioStar Air is the flexible solution that scales from a single door to a sprawling global multi-branch operation.
ACCESS CONTROL
Effortless access control,
from anywhere.
With BioStar Air, you stay in control. Set up and manage sites, enroll users, and define access levels yourself without relying on your service provider. All from one cloud platform with a modern, intuitive interface designed to stay clear and easy to use.
All your spaces, at your fingertips, from your desktop or phone.
Central cloud dashboard
Get the highlights.
Grow.
Without chaos.
Complex security shouldn’t require complex configuration. BioStar Air combines intuitive UX with deep control to help large systems stay organized, easy to manage, and lower risk as they grow.
BULK
OPERATIONS
Import and update users at scale with batch actions.
REMOTE DEVICE CONTROL
Manage firmware, reboot, and reset devices remotely.
CUSTOM REPORTS & ALERTS
Flexible reporting and alerts, without limits or paywalls.
FLEXIBLE GROUP STRUCTURE
Organize users, doors, and devices with clear, scalable hierarchies.
ADMIN LIFECYCLE CONTROL
Full visibility: invite, modify, or revoke access at any stage.
FULL AUDIT
TRAIL
Track every action across users, devices, and administrators.
REAL-TIME
STATUS
Monitor full site health, door status, and device status in real time.
SSO & USER PROVISIONING
Integrate with Okta and Azure AD for easy identity management.
CREDENTIALS
One identity,
multiple credentials.
Create, send, and revoke all kinds of credentials remotely. No site visit required to add cards, faces, or QR. Empower your organization with the right access mix.
Credential support varies by reader.
Facial Authentication. Built-in Suprema biometrics, 100% cloud-native. Privacy-first facial authentication with industry-leading accuracy and ~0.2s matching. Enroll once and use across sites instantly with centralized user sync and credential assignment. No separate database, no complex integration. Eliminates card sharing and strengthens security where it matters most.
Mobile credentials. Issue and manage free, secure mobile access instantly through Suprema Pass, a proven digital credential wallet designed for fast rollout, easy updates, and reliable entry even without a network connection.
QR Pass. Dynamic, app-less QR credential that refreshes every 30 seconds. Hard to share, easy to use. Ideal for visitors and temporary access.
Link Pass. Innovative solution offering secure and easy app-less access via web links. Ideal for simple, quick access, always at your fingertips.
RFID. Broad card compatibility for smooth retrofits and mixed fleets. Supports MIFARE Classic/DesFire EV1/2/3, FeliCa, iCLASS, and Seos.
PIN. Simple yet secure access method. Perfect as a backup credential or for shared, lower-security areas.
Access that
moves with you.
Use the same identity across sites with centralized sync and flexible credential models. Ideal for global enterprises and distributed sites.
Multi-branch credentials keep one user identity and one credential valid across locations. Global teams can access any office without re-issuing or managing separate credentials per site.
Multi-credential allows one user to hold multiple credential types in the same site, using face for high-security areas and mobile or PIN for everyday doors.
Multi-tenant credentials give each tenant private access control while keeping shared spaces seamless, so lobbies, elevators, and common areas stay accessible without compromising separation.
CONFIGURATION
Hybrid edge.
Built for the real world.
BioStar Air combines edge intelligence with flexible architecture, from direct-to-cloud deployment to controller-based systems with RS-485 expansion for larger environments.
Direct-to-cloud edge.
Each device operates independently with built-in intelligence, enabling fast one-cable deployment without additional infrastructure.
Controller-based systems.
Drop-in replacement for existing systems with two-door controllers to support retrofits on larger sites, centralized control, and more complex deployments.
RS-485 device chaining.
Connect multiple readers through a single network point to reduce cabling and simplify door configurations.
Security That
Runs Itself.
BioStar Air secures and maintains everything on your behalf, so you never have to install a security patch or reboot a server.
Certified secure.
ISO 27001 certified, BioStar Air meets 26 data protection standards, 14 security controls, and 18 personal information management requirements, ensuring compliance with global security best practices.
End-to-end encryption.
Hosted on AWS Amazon RDS with AES-256 encryption, BioStar Air ensures secure portal access and encrypted personal data, protecting against unauthorized access.
Secure API communication.
All BioStar Air API communications run on TLS 1.2 encryption with secure HTTPS connections. Access tokens automatically expire to prevent unauthorized access, and AWS API Gateway safeguards against brute-force attacks.
No more patch Tuesdays.
With automatic updates and cloud-based firmware management, customers always have the latest version without manual maintenance. No downtime, no security gaps, just seamless, worry-free protection.
ACCESS MONITORING
Stay ahead with
entry-focused surveillance.
Auto-discover your IP cameras to enable real-time
monitoring, with detailed log trails, customizable alerts, and
actionable reports for both security and operational efficiency.
Native ONVIF support for your CCTV.
Real-time video
Intuitive interface to investigate incidents.
Recorded video timeline
Adaptive security that keeps up with you.
Real-time alerts and video logs
COMPATIBLE ACCESS READERS
Sleek and elegant
hardware.
Smart readers that look as sophisticated on the outside as the technology is inside. Make a statement right from the entrance.
Biometric Readers
RF/Mobile Readers
Access Control Units
Frequently Asked Questions about BioStar Air
BioStar Air is Suprema’s cloud-native access control platform, built to reduce local infrastructure, simplify operations, and deliver biometric, mobile, and RFID access across multiple sites. It supports both direct-to-cloud deployment and hybrid edge architecture, allowing organizations to start with simple one-cable installations or extend to controller-based systems for retrofits and more complex environments.
Most ACaaS solutions still depend heavily on local controllers and site-by-site hardware architecture. BioStar Air is cloud-native and edge-driven, with direct-to-cloud deployment for simple one-cable installations, while now also supporting hybrid edge architecture for retrofits and more complex environments through controller-based configurations. This gives you faster deployment, real-time sync across sites, and more flexibility to scale from standalone doors to large, distributed systems.
Yes. BioStar Air offers cloud-native facial authentication, with remote DIY selfie enrollment, instant on-site face enrollment directly at the reader, and bulk enrollment via csv file. No third-party devices or middleware are required, and templates sync instantly across all authorized readers.
Absolutely. BioStar Air is built for distributed, multi-site environments, from separate buildings to sprawling campuses and global operations. You can manage everything from a single cloud dashboard, and with its hybrid edge architecture, it also supports environments where continuous cabling is difficult by combining direct-to-cloud deployment with controller-based configurations where needed.
No on-site server is required. BioStar Air can run with smart readers connected directly to the cloud for simple deployments, while also supporting local controllers in hybrid edge configurations for retrofits and more complex environments. This gives you the flexibility to stay infrastructure-light where possible, or add controller-based architecture where the site requires it.
BioStar Air supports a wide range of credentials:
• Facial authentication
• Mobile credentials on Android and iOS
• App-less dynamic QR codes
• App-less Link Pass for web-based door access
• RFID cards, including MIFARE Classic, MIFARE DESFire EV1/EV2/EV3, FeliCa, iCLASS, and Seos
• PIN codes
You can also combine multiple credentials for the same user depending on the access scenario. Credential availability depends on the compatible reader in use.
Yes. BioStar Air uses end-to-end encryption, ISO 27001-aligned infrastructure, and does not store raw biometric images. Biometric templates are stored securely in the cloud and on the device, while matching happens locally on the reader. BioStar Air also supports privacy-focused external support (new Technician access feature) by allowing limited, controlled access for technicians without exposing sensitive user data.
Yes. BioStar Air supports mobile enrollment from anywhere, no need to be physically present at a reader. This drastically simplifies onboarding for hybrid workforces, contractors, or remote offices.
Deployment is fast and flexible. For simple sites, you can go live quickly with a compatible Suprema reader using a direct-to-cloud one-cable setup, with no server deployment required. For retrofits and more complex environments, BioStar Air also supports controller-based hybrid edge architecture, making it easier to reuse existing wiring and modernize without rebuilding the system.
Yes. BioStar Air includes a powerful mobile app for admins to manage users, issue credentials, view alerts, and monitor door activity from anywhere. Technician Access (NEW): It also supports controlled access for external support, allowing admins to grant limited, temporary permissions while keeping sensitive user data protected.
