Case Study

Managing True Identity in Style, Panorama Towers

Panorama Towers is a high-rise residential condominium complex located in Paradise, Nevada. Developed by Laurence Hallier and Andrew Sasson, the $600 million aqua-blue glass 635-unit complex sits on 8.5 acres on Dean Martin Drive and is centrally located across from the Las Vegas Strip 1/4 mile from CityCenter.

With the opening of the Tower I in 2006, the 420 ft structure was the 16th tallest in Las Vegas Valley at the time of construction and is currently ranked 35th along with the Marriott’s Grand Chateau.

 

Panorama Towers in Paradise, Nevada was seeking to replace their existing legacy access control system, which had limited functionality and was not resident friendly. They required a solution that would enable the property management staff to manage identity verification for access control that is truly accountable ‐ to manage people’s true identities rather than just credentials such as access cards or personal identification numbers (PINs) that can be easily compromised for security.

Technically, the condominium’s Home Owners Association required a decentralized solution that would function without a server or control boards. The system had to facilitate a large number of access groups and accommodate the harsh desert conditions and environment of Nevada.

The size of the project was also a challenge for RVNUE. The system had to be deployed site‐wide across two luxury high‐rise condominium towers and across many different installation environments from interior to exterior access points.

RVNUE Technologies, an award winning security systems integration and solutions provider, was tasked with sourcing and deploying a new access control system for Panorama Towers. The association set out a number of challenges for RVNUE to address. They needed a new solution not just to address access control, but one that could also enhance the brand and reputation of Panorama Towers. First, it must help enhance the luxury high-rise experience for residents. The design and aesthetics of the devices are paramount to ensure they do not detract from the property’s visual appeal. Second, the devices must serve as an attractive advertising platform that can help it be a self‐funding technology solution. The Home Owners Association plans to use some of the devices to display paid advertising to residents and guests as a cost recovery answer for the new solution.

 

RVNUE Technologies served as the lead for the project, including project management, technology consulting, product selection and recommendations, full deployment, training and support. They worked with the Home Owners Association and Faramarz Yousefzadeh, a member of the board of directors, to select a biometric provider. The decision was based on how biometric vendors addressed the following three very specific questions for RNVUE as the project lead and systems integrators:

1. Can the solution be quickly deployed?

2. Does the solution provide what the majority of our client base requires PLUS MORE?

3. Is there minimal rework required to keep the system operational?

RVNUE stressed how important these three critical questions were during the selection of an access control system. “We believe that quick deployment, feature‐rich technology that goes beyond client requirements and having a highly efficient operational system afterwards need to be considered at all times by any integrator ‐ but which few companies do,” said Christian Petrou, CEO of RVNUE Technologies.

ENTERTECH SYSTEMS and Suprema were selected to supply both the biometric devices and technically support RVNUE during installation and deployment. “Integrators don’t make money when they have to go back in. The combined ENTERTECH SYSTEMS expertise and robust, sleek Suprema readers allowed us to answer YES to all three questions,” added Petrou.

Beyond the technical requirements, another major deciding factor was the flexibility of a truly decentralized solution leveraging Power over Ethernet (PoE), resulting in a massive reduction in infrastructure, management and serviceability costs. The final budgetary analysis clearly showed this distributed IP access control solution as much more cost effective over traditional access control systems with centralized access control topology.

To deliver a truly comprehensive system, RVNUE also provided a cloud based solution to ensure data recovery and system restoration is easily accessible. RVNUE collaborated with VDI Space and developed a template in the cloud with Suprema access control to ensure that even in the event of an onsite disaster, the Suprema server can be restored quickly and easily to ensure reduced downtime. This ability to leverage the cloud for access control has been a catalyst for RVNUE and VDI Space to now be among the very few companies to offer true cloud security based Access‐Control‐as‐a‐Service (ACaaS). “Working with RVNUE on the Panorama project helped us to realize that there was a need for a service delivery model with Access Control. Suprema’s technology flexibility allowed us to integrate biometric access control into our cloud platform and was instrumental in getting us to market with our ACaaS solution,” said Michael Fraser, CEO of VDI Space.

For the Home Owners Association and its end user base of residents and staff, RVNUE selected four Suprema readers for their pleasing design and aesthetic appeal, easy to use interfaces and broad selection of biometric options for deployment in different functional areas of the complex.

 

Between the two towers, RVNUE helped the Home Owners Association place under biometric access control over 70 doors, garage control arms, vehicle and pedestrian gates, pool entries and elevators. Most of the readers were deployed outdoors and have proven to be robust enough to stand up to the dusty and harsh environment found in Nevada.

RVNUE completed deployment in March of 2013. An additional eight elevators are targeted for completion in October of the same year in conjunction with the deployment of advertising on the five inch LCD touch screens of the visually attractive and sleek BioStation T2 devices installed in the elevators. When not in use, the Biostation T2 readers will automatically cycle through paid advertising for display to residents and guests using the elevators.

ENTERTECH SYSTEMS’ technical support team was critical for RVNUE in completing the project successfully. “Successful market adoption of any product or solution is directly related to the commitment and level of support from the manufacturer. Without it you are dependent on the skill set of the integrators,” said Petrou. “We found this mission critical requirement with ENTERTECH SYSTEMS.”

The feedback from Panorama Towers has been positive. “Our property management and security staff are assured a secure system for access control that relies on the true identity of a person ‐ this is essential for a luxury complex such as the Panorama Towers,” said Faramarz Yousefzadeh, a board director with the Home Owners Association. “With Suprema devices, the residents of the complex benefit from and enjoy the luxury of the forgetful mind. Should a resident forget their access card, they have the ability to gain access with just one touch of a fingertip,” added Yousefzadeh.

ⓒ2013, EnterTech Systems, the U.S operating partner of Suprema